Quality of Patient Care

If you have questions or concerns about the quality of care at McKenzie-Willamette, you have several options:

1.  Contact us.

• Call 1.800.433.7497.   
• Write to McKenzie-Willamette Medical Center, 1460 G Street, Springfield, OR 97477.
• E-mail us at wecare@mckweb.com.

2.  Contact the Oregon Department of Human Services: Health Care Licensure and Certification.

• Call 971-673-0540.
• Write Department of Human Services, Health Care Licensure and Certification, 800 N. E. Oregon Street, Suite 305, Portland, OR 97232.
• E-mail DHS at mailbox.hclc@state.or.us.

3.  Contact the Oregon Association of Hospitals and Healthcare Systems. 

4.  Contact The Joint Commission.