Quality of Patient Care

If you have questions or concerns about the quality of care at McKenzie-Willamette, you have several options:

1. Contact us.

Call: 1-800-433-7497.

Write: McKenzie-Willamette Medical Center,
1460 G Street, Springfield, OR 97477.

E-mail: wecare@mckweb.com.

2. Contact the Oregon Department of Human Services: Health Care Licensure and Certification.

Call: 971-673-0540.

Write: Department of Human Services,
Health Care Licensure and Certification,
800 N. E. Oregon Street, Suite 305
Portland, OR 97232.

E-mail DHS: mailbox.hclc@state.or.us.

3. Contact the Oregon Association of Hospitals and Healthcare Systems. 

4. Contact The Joint Commission.