Thank you for visiting McKenzie-Willamette Medical Center. If you would like more information, or would like to comment about our site, please feel free to contact us by phone, 541.726.4400 or email wecare@mckweb.com. We'd be happy to hear from you!

If you have any questions about health topics or our services you may wish to check out Our Services, or if you need directions visit Maps & Directions.

Your privacy is important to us. Please do not send us any personally sensitive health information through this form. For more information read our Public Online Privacy Policy.

If you are in need of emergency medical assistance, please call 9-1-1 immediately.

Regarding Problem Resolution

You have the right to express your concerns about patient care safety to hospital personnel and/or management.

If you have questions or concerns about the quality of care at McKenzie-Willamette, you have several options:

Call 1.800.433.7497.

Write to McKenzie-Willamette Medical Center, 1460 G Street, Springfield, OR 97477.

Email us at wecare@mckweb.com.

If your concerns and questions cannot be resolved at this level, contact The Joint Commission at 1.800.994.6610; by Fax, 630.792.5636; by email, complaint@jointcommission.org; or by standard mail:

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181