Quality: Hospital Process of Care Measures
McKenzie-Willamette Medical Center is committed to providing quality, compassionate care for our patients. One indicator of our success is the process of care measures we report to the Centers for Medicare and Medicaid. We are pleased to exceed both national and state averages in all measures from CMS' most recent reported time period, April 2010 through March 2011.
Following are four sample measures. For more measures in Heart Attack, Heart Failure, Pneumonia and Surgical Care, click the graphs below or the links to the left.
Heart Attack Patients Given Aspirin at Arrival
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
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Pneumonia Patients Given Initial Antibiotic(s) Within 6 Hours After Arrival
Heart Surgery Patients Whose Blood Sugar (Blood Glucose) Is Kept Under Good Control In The Day Right After Surgery
Patient Satisfaction
One key benchmark is the national survey that asks patients about their experiences during a recent hospital stay – the CMS Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). Following are the results from patients who had overnight hospital stays from April 2010 through March 2011. We are proud of our recent scores and take every opportunity to further excel.
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).
Percent of patients who reported "YES" they would definitely recommend the hospital.
