1460 G Street
Springfield, OR 97477
Map & Directions
Our pledge to you . . . a faster, more streamlined emergency room experience.
We're here to give you the treatment you need, when you need it. Easily accessible off the Mohawk Exit of I-105, with convenient, close parking.
McKenzie-Willamette Medical Center's Emergency Department is staffed 24/7 by physicians and nurses trained and certified in emergency medicine. Recently, the Department has implemented a Rapid Medical Evaluation program, so patients can be seen faster than ever. Along with the addition of space and beds, this streamlined process has dramatically decreased patient wait times.
This is the essence of McKenzie-Willamette: our ongoing commitment to the needs of our patients in providing responsive and efficient patient-centered care. “Our success is based upon dedicated physician and nurse leaders collaborating with engaged and committed hospital administrators to create a high-performance Emergency Department,” says Dr. Desmond Crooks, emergency physician with Cascade Medical Associates. “The results have culminated in shorter wait times, higher quality care, and a more positive patient experience.”
The Emergency Department (ED) houses a wide range of equipment and offers patients ready access to advanced technology, such as MRI, CT scan and other Diagnostic Imaging, along with our comprehensive Heart Center. As patients arrive in the ED, they are triaged for treatment. Triage is the process by which individuals are seen based on their need for immediate medical treatment. The ED has implemented innovative strategies to provide high-quality, compassionate patient care, while minimizing wait times.
In June 2007, the hospital completed an ED renovation to support high-quality patient care and staff/ physician efficiencies. Cascade Medical Association physicians staff McKenzie-Willamette’s ED 24/7. Their compassion, attention to detail and dedication to patients make this a special place to receive treatment.
In the past 30 years, patient numbers have grown exponentially. As our community population continues to rise, it becomes increasingly important to maintain two full-service emergency departments in the Eugene-Springfield area. This provides choice for our community and the opportunity for emergency care providers to work collaboratively in the event of a disaster.
What to Expect
When you arrive at the Emergency Department, your condition is evaluated by a nurse. The Emergency Department physician may order tests necessary to diagnose your condition (laboratory, X-rays or other), and if you need specialty treatment, one of our consulting specialists will be called.
Please be prepared to provide pertinent information about your medical history, including medicines you are taking, any allergies and a summary of your past illnesses, injuries and surgeries. This information allows our medical team to give you appropriate treatment.
Family members are allowed to visit patients whenever possible. Due to special situations in an Emergency Department setting, such as severe cases, high volume of patients and special procedures that are performed, family members may be asked to remain in the waiting area, or the number of visitors may be limited. Visitors in the patient care area are asked to always remain at the patient’s bedside. With your consent, our staff will make every effort to keep family members and friends informed of your condition and treatment.