Patients & Caregivers

Helpful information for you to know.

At McKenzie-Willamette Medical Center, we're here to help you heal—and to make certain your experience with us is as safe, restful and restorative as possible. However, before you visit us, there are a few things you might want to know about our campus and making the most of your hospital stay.

Accessing Medical Records:

Normally, Medical Records are requested in person, however, because visitor restrictions are now in place at this hospital, you can request medical records by downloading this Release of Information form, faxing it to 541-741-7219 or mail to: McKenzie-Willamette Medical Center, 1460 G Street, Springfield, OR 97477, ATTN: Medical Records

• Release of Information Form (PDF Download)
  
  

Questions of care.

Did you know that as a patient, you have a specific set of rights? That our hospital accepts most major insurers (but that you should check our list to make sure yours is among them)? That we offer spiritual counseling and other services? Read on to find out more.

• Patients: Discover your rights and responsibilities as a patient, read our privacy policy, find out more about your hospital stay, and download our patient guide.

• Campus Map & Amenities: Get maps, driving directions, phone directories, and information about all the things our campus has to offer.

• Billing & Insurance: We accept both insurance and payment via other, more customized plans. Learn what providers we accept, and what else we have to offer in the way of help.

• Contact Us: Let's talk. Visit our contact page, and we'll direct you to the right person to answer your questions and address your concerns.